MCI Innovations
Syggrou Av. 155, 17121, Nea Smirni
+30 2109753012
a.vlachos@micromedia.com.gr
SERVICES

MCI undertakes, in agreement with the customer, with technical support contract full technical support for the maintenance of equipment and guarantee their proper functioning. The charge for this contract is defined by the company's current services and price list includes the following:

CALL CENTER SERVICES

MCI offering really smart and professional service ensure that our technology and our staff meet your business goals. Using the latest technologies, is committed to provide fast, accurate answers to questions, and especially in dynamic and equal support for all customers. The MCI is able to provide technical support 24 hours a day, 7 days a week.

HELP DESK

A single point of contact for all possible needs for service.Ekpaidefmenoi partners solve issues (call) for the software and the hardware. Technical departs for solving the problem at the site where the recovery is not possible. Support is available all day and every day.

MCI HARDWARE SERVICE

MCI offers a range of hardware support options designed individually for the needs of each customer. The MCI staff are comprehensively trained to provide quality technical support for the entire range of products.

SERVICE ON-SITE

superior service, to solve problems on topou.I technical support contract is always tailored to meet the needs and requirements. The Technical Department of MCI has the potential for immediate response within 4 hours of call time while providing trouble shooting settings, etc. (excluding spare parts)

SUPPORT

In addition to the maintenance and rehabilitation services to MCI will be constantly at your disposal to upgrade or expand your store system according to the growing needs of adapting systems to new conditions.

CONSULTING

We will work with you to configure all of your plants necessary functions such as inventory, cashier, human resources, labor, etc. Our solutions serve numerous applications.

TRAINING SERVICES

From our experience we found that the issue of education is among the most important in QSR. So we spend a large part in the education of your employees depending on the hierarchy levels, which are proportional and education.

PROJECT SERVICES

With the implementation of your investment our support does not end here but continues day after day. We know how to do the job to run faster and smarter with minimal interruption of your work.

MCI's PROFESSIONAL SERVICE

The organization of this section was to be able to provide our customers the best practical solutions with the highest quality stantarts.Afto section is very well trained in planning, organizing and manatzarei your technological investment, through support and training . Our mission is to work as part of your team guaranteeing that all your business requirements are settled by applying technical improvements wherever necessary (after the sale) to more efficient operation of machinery.